Welcome to Our Help Centre
Frequently Asked Questions (as related to COVID-19)
Will my order be delayed?
No, all orders are being shipped as per our speedy standards. Even though we have seen a huge demand spike over the previous few months you can expect no delay of your order leaving our warehouses.
Is Canada Post delayed?
While we don’t have a specific number of days, in general they have been a bit slower on most shipments, again on account of the huge spike in volume.
For the latest on Canada Post as it relates to COVID-19 CLICK HERE
Are you still open?
Yes absolutely. We are 100% operational. We are continuing to process and ship orders from both East and West warehouses.