To check your current order status please use the chat box in the bottom right corner of the screen and click “Track and Manage My Orders”
Canada Shipping Costs
We offer FREE Expedited Shipping on all Canada orders over $79 before tax. All orders under $79 before tax are $9.95 flat rate.
Same Day GTA Shipping Costs
We offer FREE Same-Day Shipping on select GTA orders over $79 before tax. All qualifying orders under $79 before tax are $9.95 flat rate.
US Shipping Costs
We offer FREE Expedited Shipping on all US orders over $199 before tax. Orders under $199 are a flat rate of $19.95. Shipping prices are in Canadian dollars.
International Shipping Costs
Unfortunately at the moment we do not ship internationally.
Oversize and Remote Shipping Costs
All oversize and remote order shipping costs are calculated individually. Most often if the order total is large enough we can ship it for free, however on occasion some orders will incur additional shipping costs. We will always let you know prior to shipping and let you know your options.
Most Vitamart.ca orders are delivered within 2-5 business days, depending on shipping destination.
When your order is ready to be shipped, you will receive a shipment confirmation email which will contain shipment details, your tracking number, and a link to track your package.
Vitamart.ca ships exclusively within Canada and the US.
60-Day Risk Free Shopping Guarantee!
If you’re not 100% satisfied with your products for any reason, we will take your product back within 60 days from the sale date, even if its been opened and used.
How to Make a Return
Use the chat box in the bottom right corner of the screen and click “Track and Manage My Orders”.
Your most recent orders will show up and you can select which item you’d like to return and press the “return” button. You will get a prepaid return label emailed to your email address on file. You can then print the label and drop your package off at the nearest Canada Post. Once we receive your return please allow 5-7 business days for the refund to be processed back to your original payment method.
At this time we do not offer order pick-up.
Despite our best efforts, order issues such as an incorrect items, expired products or damages during shipping, may occur.
Please let us know right away, as your experience is our top priority and we will make it right!