Welcome to Our Help Centre

Frequently Asked Questions (as related to COVID-19)

Will my order be delayed?

No, all orders are being shipped as per our speedy standards. Even though we have seen a huge demand spike over the previous few months you can expect no delay of your order leaving our warehouses.

Is Canada Post delayed?

While we don’t have a specific number of days, in general they have been a bit slower on most shipments, again on account of the huge spike in volume.

For the latest on Canada Post as it relates to COVID-19 CLICK HERE

Are you still open?

Yes absolutely. We are 100% operational. We are continuing to process and ship orders from both East and West warehouses.

New Website FAQs

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