Welcome to Our Help Centre

Frequently Asked Questions (as related to COVID-19)

Will my order be delayed?

No, all orders are being shipped as per our speedy standards. Even though we have seen a huge demand spike over the previous few months you can expect no delay of your order leaving our warehouses.

Is Canada Post delayed?

We are not experiencing any shipping delays at this time. Canada Post is working to get your parcels to you as fast as possible, and our shipping team is too.

For the latest on Canada Post as it relates to COVID-19 CLICK HERE

Are you still open?

Yes absolutely. We are 100% operational. We are continuing to process and ship orders from both East and West warehouses.

New Website FAQs

Want to Place an Order?

Where is my Current Order?

Coupon Code not working?

Problem with an Order?

Shipping Speeds & Times

Free Shipping?

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Question about a product?

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