Help Centre - VIP Referral Club

1. How does the VIP Referral Program work?

Every new person you refer who makes a purchase at Vitamart.ca gets $10 off his/her first order ($99 minimum purchase) and as a thank you for you referring them to the store you get a $10 Vitamart.ca store credit. This credit is stored in your Vitamart.ca account and will be applied to your next purchase.

2. How do I make sure to get my Vitamart.ca cash credits?

When you register at Vitamart.ca, we give you a special "Referral Code". You must tell your friends and prospective referrals to enter this Referral Code or your email address in the COUPON CODE box when they place their FIRST order. If they are a new customer and their order is over $49 they will receive $10 off their first order. You will notice that if you log in to your Vitamart.ca account and click on VIP Referral Club in the left side menu in the Help section you will see how much store credit you have built up. Note: this is a REFERRAL program-you cannot enter your own referral code or your own email address when placing your first order.

3. Are there limits to the number of people I can refer?

You can refer 1, 2, 500 or an unlimited number of people. The first time one of your new referrals orders, you get a $10 store credit.

4. How do I get help from Vitamart.ca?

The Company can send or prepare emails on your behalf that explain Vitamart.ca and how your prospective referrals can get the initial $10 discount. Just click on "My Referrals" and then on "Refer by Email" where you can provide the email addresses of those you'd like to refer. Also, under "My Referrals", you can print as many $10 coupons as you would like. Each coupon has your "Referral Code" in it.

5. How do I track my referrals?

You can see who has used your referral code/email and also those to whom we have sent emails on your behalf who have not yet ordered. Just click on "Referral Program" and scroll down to your Referral Tracker.

6. Do my credits expire?

Referral credits expire if you have not placed an order within 6 months.